PLEASE READ–This limits our liability for DVD transfers and states our guarantee: Materials that you, the Customer, submit to Kraimer Kreative or any of its owners or representatives, are done so with the understanding and full agreement that our liability for any loss or damage to materials you submit while in our possession, whether due to negligence or not, will be limited to a maximum of $50 or the price of the services that were to have been provided by Kraimer Kreative, whichever is less. Except for such compensation Kraimer Kreative shall not be liable for any other loss or damage arising from the Customer’s use of our services. Recovery for any incidental or consequential damages or claims is specifically excluded. Kraimer Kreative, its owners and representatives will not be responsible for any accidental erasure of recorded material. No other warranty is expressed or implied. The Customer further warrants that the materials being presented to Kraimer Kreative for copying or transfer are not protected by copyright, owned by anyone other than the Customer, or if so the permission for copying has been granted by the owner of said material. The Customer agrees to hold Kraimer Kreative harmless and to fully indemnify Kraimer Kreative and its owners and representatives against complaints arising from any services provided to the Customer by Kraimer Kreative. Since the discs Kraimer Kreative creates are copyable, the Customer agrees that there are no refunds for services performed for the Customer by Kraimer Kreative and that all sales are final. Our guarantee to you, the Customer, is that Kraimer Kreative will supply a replacement +R DVD when the –R DVD has been returned to Kraimer Kreative within 30 days of receipt. By engaging the services of Kraimer Kreative you are hereby deemed to have accepted this agreement without exception or qualification. Thank you for understanding our commitment to quality. ~Kraimer Kreative.